Instituted in 2004, the IMAGES Retail Awards (IRA) recognise and honour outstanding achievements in every major format and category of modern retail in India. They employ a unique, 360-degree evaluation process that covers a host of operational benchmarks along with qualitative factors such as innovation and excellence in customer service, supplier relations, employee management, marketing/consumer promotions, including any other features or achievements, for the duration of the assessment.

NOMINEES MUST PRESENT TO THE JURY ON 7-8 May at the Phygital Retail Convention, Jio Convention Centre, Mumbai. Nominations will only be accepted with confirmation of a senior representative for presentation and their presence at the Images Retail Awards on 8 May, signed by the Sanctioning Authority.

All categories will be presentation-based. Finalists must submit a 5-minute video or PPT highlighting their concept, innovation, and measurable results. The presentation will be followed by a jury interaction.

The video should be in 16:9 ratio and playable in VLC.

IMAGES Retail Awards are based on retail operations in India. Nominees must have a physical store operating in FY2024–2025 (except for Launch of the Year), regardless of online or omnichannel presence.